The RecRoom App
Bridging all The RecRoom has to offer - All in one app
Overview
The RecRoom is a fast growing entertainment destination offering gaming, dining, and live events. However, it lacked a unified platform to connect guests with its offerings.
The app design solves this problem by creating a centralized hub for users to manage game cards, access event tickets, and explore dining options—all in one place.
Role & Duration
Product Designer
User Research, Visual Design, Prototyping & Testing, Motion Design.
May - June 2020
The Problem
Guests face challenges in accessing information about RecRoom’s offerings, such as managing game cards, tracking points, discovering events, and exploring dining options. Without a dedicated app, there is a missed opportunity to engage users and drive repeat visits.
The Goals
User Goals
Provide an easy, convenient way for users to explore and interact with all of RecRoom’s offerings.
Business Goals
Increase guest engagement, enhance loyalty, and streamline access to key services and promotions.
Product Goals
Create a user-friendly app that aligns with RecRoom’s brand identity and scales with future offerings.
The Solution
The proposed app provides a one-stop digital hub for all things RecRoom. Key features include:
Game Card Management: Users can load, track, and manage their game cards digitally.
Rewards and Points: Easy access to gaming points and prize redemptions.
Event Listings and Booking: Discover upcoming events and book tickets directly through the app.
Dining and Offers: Explore dining menus, place food orders, and access exclusive promotions.
The Process
The Results
While the app has not yet been implemented, it demonstrates potential to:
Increase Engagement
Centralize RecRoom’s offerings to encourage repeat visits and loyalty.
Boost Revenue
Streamline access to events, food, and gaming services to drive purchases.
Improve User Experience
Provide a seamless and enjoyable way for users to interact with RecRoom’s brand.